Privacy Policy

Effective Date: May 2024

This Privacy Policy describes how HubHash LLC ("we", "us", "our") collects, uses, and discloses personal information when you visit our website https://www.flyhospital.com (the "Site") and the choices you have associated with that data.

We thank you for putting a great deal of trust with us to safely and securely select for quality international medical care, and we take this trust very seriously. We will diligently work to ensure that the personal details you share with us are protected.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

  • 1. Information We Collect

    Personal Information

    We may collect the following personal information:

    • Information you provide voluntarily: When you interact with our Site, such as when you fill out a contact form, patient support form or sign up for our newsletter, we may collect your name, email address, and any other information you provide. We need to share this data to your chosen medical center so that they may process your details such as Appointment scheduling and similar related activities.
    • Automatically collected information: We may automatically collect certain information about your device and usage patterns through cookies and similar technologies when you visit our Site. This may include your IP address, browser type, referring/exit pages, and other technical information.

    Use of Cookies

    Our Site may use cookies and similar tracking technologies to enhance your user experience, improve our Site, and analyze how it is used. You can control cookies through your browser settings and other tools.

    Third Party Service Providers

    We may use Google Analytics to help us understand how our customers use the Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics to improve our Site. For more information on how Google Analytics processes your data, please visit Google Analytics Privacy Policy.

    We also use Google Ads (formerly AdWords) to display advertisements to you. Google Ads uses cookies to personalize the ads that are shown to you based on your browsing behavior on our website and other websites. For more information on how Google Ads processes your data, please visit Google Ads Privacy Policy.

    We also use SalesIQ chat widget from Zoho corporation which is used to communicate it to our visitors via chat widget option. For more information on how Zoho processes your data, please visit Zoho Terms of Service and Zoho GDPR Complaint Policy.

  • 2. How We Use Your Information

    We may use the information we collect, including personal information, for the following purposes:

    • To operate, maintain, and improve our Site;
    • To respond to your inquiries, provide customer support, and communicate with you and your chosen medical center;
    • To send you marketing communications about our products and services, where permitted by law;
    • You agree to receive an e¬mail to complete a medical review upon completion of your appointment. By completing the medical review you are agreeing to allow FlyHospital.com to place this review on our website.
    • To comply with legal obligations.
  • 3. Sharing Your Information

    We may share your personal information with third parties under the following circumstances:

    • With service providers who help us operate our Site and provide services;
    • With our business partners in connection with the purposes described in this Privacy Policy;
    • In response to a legal request or when required to comply with applicable laws.
    • When you make an appointment with FlyHospital.com we share your appointment information with the medical provider you select.
    • We also will share your information with our internal partners that provide services to help facilitate your appointment (payment processing, customer care).
    • We do not sell your personal details or share it with third parties. We may also disclose your personal information to third-party service providers, such as medical providers, travel agencies, and accommodations providers, in order to fulfill your medical tourism needs.

    What Will We Not Collect?

    • We will never ask you for the following information: - Credit Card or any Password.
  • 4. Your Rights and Choices

    Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, restrict processing, and receive a portable copy of your data.

  • 5. Security of Your Information

    We take reasonable measures to protect your personal information from unauthorized access and use. However, no electronic transmission over the internet or information technology can be guaranteed to be 100% secure, so we cannot guarantee that hackers, cyber criminals or other unauthorized 3rd party will not be able to defeat our security and improperly collect, steal or modify your information.

  • 6. What Else Should I Know?

    Links to Other Sites

    Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  • 7. Changes to This Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes by posting the updated Privacy Policy on our Site.

  • 8. Contact Us

    If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@flyhospital.com. You can also send a physical mail to our address mentioned on our website.